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Notice of Privacy Practices: IPC The Hospitalist Company

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. 

PLEASE REVIEW IT CAREFULLY.

WE HAVE THE RIGHT TO CHANGE AND UPDATE THIS NOTICE.

Uses and Disclosures

Treatment. Your health information may be used by IPC-The Hospitalist Company staff members or disclosed to other health care professionals for the purpose of evaluating your health, diagnosing medical conditions, and providing treatment.

Payment. Your health information may be used to seek payment from your health plan or other payors. For example, your health plan may request and receive information on dates of service, the services provided, and the medical condition being treated.

Health care operations. Your health information may be used as necessary to support the day-to-day activities and management of IPC-The Hospitalist Company. For example, information on the services you received may be used to evaluate and promote quality.

Law enforcement. Your health information may be disclosed to law enforcement agencies to support government audits and inspections, to facilitate law-enforcement investigations, and to comply with government mandated reporting.

Public health reporting. Your health information may be disclosed to public health agencies as required by law. For example, we are required to report certain communicable diseases to the state’s public health department.

Other uses and disclosures require your authorization. Disclosure or use  of your health information for any purpose other than those listed above requires your specific written authorization. If you change your mind after authorizing a use or disclosure of your information you may revoke your authorization In writing.  However, your decision to revoke the authorization will not affect or undo any use or disclosure of information that occurred before you notified us of your decision to revoke your authorization.

Additional Uses of Information

Appointment reminders. Your health information will be used by our staff to send you appointment reminders.

Information about treatments. Your health information may be used to send you information that you may find interesting on the treatment and management of your medical condition.. We may also send you infor¬mation describing other health-related products and services that we believe may interest you.

Information for family members, caregivers, or friends.  Unless you object, we may use or disclose your medical Information to notify a family member, a personal representative, or another person responsible for your care of your location, general condition, or death.

Individual Rights 

You have certain rights under the federal privacy standards. These include: 
  • The right to inspect and copy your medical information.  However, IPC-The Hospitalist Company may deny your request for certain specific reasons.  If your request is denied, we will provide you with a written explanation for the denial and give you additional Information about your rights. 
  • The right to request additional confidentiality for protected health information when used by IPC-The Hospitalist Company for the purposes of treatment, payment, or healthcare operations.  
    • However, we have the right to approve or deny your request.  
    • Additionally, if we approve your request, we have the right to terminate that agreement, provided we notify you in writing of our decision to do so.
  • The right to request a correction or amendment to your health information.  However, IPC-The Hospitalist Company may deny your request for certain specific reasons.  If your request is denied, we will provide you with a written explanation for the denial and give you additional Information about your rights.  
  • The right to receive an accounting of the disclosures of your medical information made by IPC-The Hospitalist Company in the six years prior to your request.  This right begins on April 14, 2003 and applies to disclosures made on or after April 14, 2003.  However, the following disclosures do not require an accounting under federal law:  
    • Disclosures made for treatment, payment, or other healthcare operations purposes;
    • Disclosures made to you;
    • Disclosures made in such a way that your identity was kept confidential by restricting the amount and type of information that was disclosed;
    • Disclosures made to health oversight agencies or law enforcement agencies if they provide us with a written statement that temporarily prevents us from making such an accounting;
    • Disclosures made for national security or intelligence purposes;
    • Disclosures made to correctional institutions or to law enforcement officials
  • The right to request a paper copy of this Notice of Privacy Practices for Protected Health Information.

IPC - The Hospitalist Company Duties 

We are required by law to maintain the privacy of your protected health information and to provide you with this notice of privacy practices. We also are required to abide by the privacy policies and practices that are outlined in this notice.

IPC's Right to Revise Privacy Practices

As permitted by law, we reserve the right to amend or modify our privacy policies and practices. These changes in our policies and practices may be required by changes in federal and state laws and regulations. Upon request, we will provide you with the most recently revised notice on any office visit. The revised policies and practices will be applied to all pro¬tected health information we maintain. 

Requests to Inspect Protected Health Information

You may generally inspect or copy the protected health information that we maintain. As permitted by federal regulation, we require that requests to inspect or copy protected health information be submitted in writing. You may obtain a form to request access to your records by contacting the IPC Health Services Department or the IPC Privacy Officer. Your request will be reviewed and will generally be approved unless there are legal or medical reasons to deny the request.

Complaints 

If you would like to submit a comment or complaint about our privacy practices, you can do so by sending a letter outlining your concerns to: 
Kathleen Loya
Privacy Officer
IPC - The Hospitalist Company
4605 Lankershim Blvd. Suite 400
North Hollywood, CA 91602

If you believe that your privacy rights have been violated, you should call the matter to our attention by sending a letter describing the cause of your concern to the same address. 

You will not be penalized or otherwise retaliated against for filing a complaint. You can also file a complaint with the Federal Office of Civil Rights.
 

Contact Person 

The name and address of the person you can contact for further information concerning our privacy practices is: 
Kathleen Loya
Privacy Officer
IPC - The Hospitalist Company
4605 Lankershim Blvd. Suite 400
North Hollywood, CA 91602
(818) 753-6495

Effective Date

This Notice is effective on or after April 14, 2003.

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Refer-a-Friend Program

Our gift to you is a $25 King Soopers gift card!

We appreciate the opportunity to provide your medical care; our patients mean the world to us! We would like to invite you to participate in our Refer-a-Friend Program.Here's how it works:

  • Click here to download and print a copy of the form icon Refer-a-Friend Program (or pick one up at your next visit).
  • Follow the instructions on the form for referring your friend.
  • Have your friend phone our scheduling line at (303) 306-4329 or visit this website to schedule an appointment.
  • After your friend's initial appointment with one of our providers, we will send a $25 King Soopers gift card to each of you!

*Only current IPC/SCOC patients are eligible for participation in this program.

 Questions? Click here!