Do you have questions about your bill or statement?
As a courtesy, we file your primary and secondary insurance claims so you don't have to. We work the claims to resolution with the insurance company and then send you a bill only if you owe a balance. Depending on the timing of your visits along with your annual deductibles and whether you also see other doctors, you may never hear from us! If you do have a balance on your account, you will receive a statement about every 35 days.
Medicare patients, please be aware: you have an annual deductible to satisfy. Based on your contract with your insuror, we may need to bill you for your annual coinsurance and deductible (or a part of it). We know this can be confusing and we will be happy to go over your individual situation to help you understand it.
We have helpful, friendly representatives available to talk with you, address any questions or concerns you may have, and resolve your billing issues with a smile. We take credit cards and make payment arrangements; we are eager to work with you to create a realistic financial plan.
Please note that this department is trained to handle questions about your insurance, your bill and your account. If you have a different customer service issue, please click here to send an email to someone who can help.
Page 6 of 11
Healthy News You Can Use
New! Sign up here to recieve our eNewsletter, including news about our practice and upcoming events, informative articles about health and aging, and more.
Our emails will be sent no more frequently than once each month. We respect your privacy and will never share or sell your email address. You may easily unsubscribe at any time if you change your mind.
In case you missed it: click here to read the latest issue.
Our gift to you is a $25 King Soopers gift card!
We appreciate the opportunity to provide your medical care; our patients mean the world to us! We would like to invite you to participate in our Refer-a-Friend Program.* Here's how it works:
- Click here to download and print a copy of the form Refer-a-Friend Program (or pick one up at your next visit).
- Follow the instructions on the form for referring your friend.
- Have your friend phone our scheduling line at (303) 306-4329 or visit this website to schedule an appointment.
- After your friend's initial appointment with one of our providers, we will send a $25 King Soopers gift card to each of you!
*Only current IPC/SCOC patients are eligible for participation in this program.
Questions? Click here!